If you run a small business, you know that it’s all about wearing multiple hats. You might even feel like you need an entire hat rack on some days!
In other words, you’re responsible for doing a lot of the different things that make your business work, and your staff relies on you. So, when a seemingly minor printer problem crops up, or the device needs routine maintenance and it falls on you to do it, it can be really frustrating—these little issues can pull you away from more pressing tasks that need your attention too.
Without access to dedicated IT support, you’re going to need to figure things out yourself as efficiently as possible. That’s why the completely free Xerox CareAR Instruct app is definitely a tool you’re going to want in your back pocket.
Let’s learn how it works:
How To Use Augmented Reality Visual Cues To Maintain and Repair Your Xerox Printer
Back in 2021, Xerox acquired CareAR, a company with a specialty in augmented reality technology. Xerox’s CareAR Instruct app is designed to provide step-by-step visual guidance for many tasks on compatible Xerox multifunction printers.
It’s easy to use: you install it on your smartphone or tablet and point the device’s camera at your MFP. The app overlays visual cues like text labels, arrows, and other markers directly onto the live camera view of the printer. Those overlays line up with your real-life Xerox device, so the instructions refer to the actual thing you’re looking at.
Traditional manuals and how-to videos are useful, but you inevitably spend a lot of time matching up the diagram or video to the actual machine in front of you. With augmented reality, you end up working a lot faster because you don’t have to do all that “matching up” work. Basically, it reduces guesswork. And what small business owner likes guesswork?
What the CareAR Instruct App Does and Does Not Do Briefly Explained
In practice, using the CareAR Instruct app is pretty futuristic-feeling. But aside from the novelty, it’s really helpful for anything from clearing a paper jam to replacing consumables. Repairs and maintenance are what the app is designed around, but it also offers
It’s also worth understanding what the app doesn’t do. It’s is a self-guided “knowledge transfer” tool. It does not replace a live service call, so you can’t use it to connect to a remote technician who can take control or walk you through a session in real time. And sometimes, that’s okay! It’s often a lot faster (and free) to simply do things yourself with the help of some great instructions.
The CareAR Instruct App Helps You Maintain and Repair Your Xerox MFP by Yourself, but You’re Never Alone!
Tools like the CareAR Instruct app are excellent additions to the tool belt of any small business owner, department lead, or garage startup. But, when doing self-guided repairs and maintenance on your Xerox MFP doesn’t sound like something you’re interested in, our team of polite and knowledgeable professionals are standing by to help, answer questions, and help you upgrade your office. Please feel free to contact us today or request a free online quote. We look forward to working with you!
